Our travel agency offers a wide range of services to cater to all types of travelers. We specialize in creating customized tour packages, whether you're looking for group tours, solo adventures, family vacations, or romantic honeymoon getaways. Our booking services cover flights, hotels, car rentals, and even train or bus tickets, ensuring a seamless travel experience. For adventure enthusiasts, we provide trekking, wildlife safaris, scuba diving, hot air balloon rides, and various other thrilling activities. Culture seekers can enjoy guided tours of historical landmarks, participate in local festivals, and learn traditional crafts and cuisines through workshops. We also offer visa assistance, travel insurance, and foreign exchange services to make your international trips stress-free. Corporate travelers can rely on us for business trip planning, conference arrangements, and incentive travel programs. Our transportation services include airport transfers, intercity travel, and luxury options for VIP clients. For those looking for a quick escape, we organize weekend getaways and day trips to nearby destinations. Additionally, we promote eco-tourism with sustainable travel experiences and community-based tourism initiatives. With our expert travel consultation services, we help clients choose the best destinations, plan budgets, and create unforgettable journeys tailored to their preferences."
All bookings must be confirmed with a 50% deposit at the time of reservation.The remaining balance is due 14 days before the start of the trip.Bookings made within 14 days of the travel date must be paid in full at the time of reservation. All booking requests are subject to availability."
Cancellations made more than 30 days before the travel date will incur a cancellation fee of 10% of the total trip cost.Cancellations made between 15-30 days before the travel date will incur a cancellation fee of 30% of the total trip cost.Cancellations made less than 15 days before the travel date will incur a cancellation fee of 100% of the total trip cost.Refunds, if applicable, will be processed within 14 business days.
Refunds are only applicable to services directly booked through Ozen Travel Agency.Refunds for third-party services (e.g., hotels, airlines) are subject to the policies of the respective provide Non-refundable services will be clearly communicated at the time of booking.adipisci velit.
Customers are responsible for ensuring that they have valid travel documents (e.g., passports, visas, permits).Ozen Travel Agency is not liable for any issues arising from incomplete or invalid travel documents Assistance with obtaining travel documents can be arranged upon request, but additional charges may apply.
Ozen Travel Agency reserves the right to modify itineraries due to unforeseen circumstances such as weather, political situations, or safety concerns. Any changes will be communicated to customers promptly, and alternative arrangements will be made whenever possible. Customers requesting changes to confirmed itineraries may incur additional fees.